Contact Us
Get in touch with the Peanut AI team — support, feedback, partnerships
May 5, 2026
Get in touch
We respond to every email within 1–2 business days. For the fastest reply, please pick the right channel below.
Support
For account, billing, generation issues, or refund requests:
- Email: support@peanutai.org
- Refund policy: Read here
Include your account email and a screenshot if you're reporting a bug — it speeds things up dramatically.
Feedback & feature requests
We read every suggestion. Tell us what you wish Peanut AI did better:
- Email: support@peanutai.org (subject line:
[feedback] ...) - Discord: Join our community at discord.gg/peanutai
- X (Twitter): @peanutai
Press & partnerships
Media kit, integration requests, or business partnerships:
- Email: support@peanutai.org (subject line:
[partnership] ...)
Legal
For legal notices, privacy questions, or DMCA takedowns:
- Email: support@peanutai.org (subject line:
[legal] ...) - Privacy Policy: /privacy-policy
- Terms of Service: /terms-of-service
Response time
| Type | Response |
|---|---|
| Bug reports | within 24 hours |
| Refund requests | within 1 business day |
| Feature requests | reviewed weekly |
| Press inquiries | within 2 business days |
We don't have a phone number — async email is faster for us and gives you a written record.